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Video Technical Managers - Support

Jersey City, NJ · Information Technology
One of our client, rapidly growing leading Media SaaS Company, looking for talented Video Technical Support - Managers: REMOTE ROLES. 
These are permanent roles with competitive compensation package, benefits and stock options.

All positions are 100% Remote.

1. Technical Support
2. Technical Project Managers
3. Technical Account Manager / Customer Support Manager
     (TAM / CSM )

1) Technical Support  - Need to be a tech support professionals, Good with Linux, Cloud ( AWS / GCP), Knowledge of Video, SSAI, OTT, Broadcast will be good.  
2) Technical Project Managers - Need to be technical project manager with multiple SW onboarding projects with Video.  Knowledge of Video, SSAI, OTT, Broadcast will be huge plus.
Knowledge of Linux, Cloud ( AWS/GCP) is a big plus.
Knowledge of FAST (Free Ad-Supported Streaming)  TV
Technical Account Manager / Customer Support Manager - need to be good with customers and understand the technology. Knowledge of Video, OTT and SSAI is essential.

Must have 2 or 3 expertise listed below

List of Expertise (2 or 3 required to have):

  • playout and live workflow orchestrations systems
  • asset and metadata ingest and transcoding
  • playout scheduling systems
  • playout system and graphics insertion system
  • working with transport stream and various encoders
  • video compression technologies such as H.264, HEVC, JPEG-2000, JPEG-XS and reliable video transports such as Zixi, SRT
  • AWS media services - Medialive, Mediastore, MediaTailor
  • Direct-To-Consumer delivery platforms and associated technologies such as HLS, MPEG-DASH, SSAI, ultra-low latency streaming.
  • stream delivery over internet technologies - SRT,  Zixi, HLS, DASH 
  • delivering Media through various CDN - Akamai, Cloudfront, Limelight etc
  • Server Side Ad Insertion Technologies and VAST
  • media distribution to various OTT platforms, mobile devices, streaming TV
  • VOD and live streaming workflows

Would be great if you have 2 or 3 optional skills:

List of Optional Skills (2 or 3 good to have):
  • program control and master control room operations
  • video technologies, direct-to-consumer OTT, cable and satellite distribution, playout, live production, analytics, MAM, content lakes and content metadata
  • networking for media & entertainment including SDI, NDI, AWS CDI
  • storage systems for media and entertainment such as Content Lakes and Content Archives, Media Asset Management and Production Asset Management systems
  • Emerging consumer video technologies such as HDR, UHD, HFR
  • various video codecs and standards
  • working with various streaming platforms such as Samsung, LG, ROKU, Amazon news, Redbox etc.
  • Knowledge of EPG

Please email your resume or


Keywords: video SaaS software playout ssai csai linux cloud aws gcp streaming OTT CTV broadcast media csm customer success TAM support account manager FAST AD-SUPPORTED
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