Senior Support Engineer COLLINE

Our client, a major bank in New York City, is looking for hands-on  Senior Support Engineer with COLLINE (Collateral Management) expertise.
This role is hybrid commute (only 1 day on-site per week).

This is 6 months contract with possible extensions or option to hire.

Rate: $65-74/h on W2 DOE, possible C2C as well.

Senior Support Engineer (L1/L2)

Job Description:

• Support Engineer with 10+ years of overall experience in financial services and technology domains.
• Proven expertise in Collateral Management (COLLINE) strong technical proficiency in Unix, Shell scripting, and SQL.
• Highly skilled and expert in all technical aspects of Colline application (System setup, Vendor Vermeg Third-Party Agent, Third-Party Custodian, Databases and SWIFT/AcadiaSoft connectivity) , user support.
• Good to have prior experience on Global one, FIS Phase 3 vendor applications.
• Unix & Shell Scripting: Hands-on expertise in developing, testing, and deploying scripts for automation and release management.
• Experienced with Tidal jobs for batch monitoring.
• Experienced in change management, process optimization, and cross-functional collaboration to deliver high-quality Production support in complex banking environments.
• Experienced in coordinating Disaster Recovery Exercise.

 

• Providing L1/L2 support coverage.
• Resolving user Inquiries and handling Production Incidents, Root cause Analysis, Incident Mgmt.
• Experienced with Sql, ETL ,Linux, Windows
• User access reviews, Audit reviews, IDM reviews, User access setup.
• Help in coordinating/Managing DR flips
• Supporting Tidal jobs for batch monitoring.

Education:  Bachelor in Computer Science, Information systems or similar field.




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