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Network Tech Support

Ramsey, NJ · Information Technology
Network Technical Support Specialist

One of our clients, medical devices and services company is looking for an enthusiastic Network Technical Support Specialist.

** Must be authorized to work in US for ANY EMPLOYER.
   No H1 Visa support
 for this position.

The Location is Northern New Jersey
Permanent position with great benefits.
Hybrid commute - 2/3 days Home/Office.

To be considered immediately please send your resume to igork @ brainsworkgroup.com

Network Technical Support Specialist

Job Summary

The Network Technical Support Specialist is responsible for providing technical assistance to customers, sales, service, and clinical education specialists with regards to Networked Solutions.    


  •  Provide telephone support customers, sales, service, and clinical staff.
  •  Create and review technical documents as required.
  •  Perform troubleshooting of system failures and identify root causes of failures.
  •  Inspect LAN infrastructure and fix minor or major problems/bugs on remote systems.
  •  Set up, configure, and test network equipment in lab environment.
  •  Troubleshoot and investigate field problems – formulate and/or assist other departments in corrective action.
  •  Document all activities and provide timely reports, as required, to management.  
  •  Provide training seminars to personnel and customers as required.
Requirements and Skills:
  • BS/BA Degree in Computer Science, Computer Engineering or equivalent
  • CompTia Net+
  • CCENT/CCNA qualifications not required but strongly desired 
  • 2 years’ experience as a Network Support Engineer
  •  Excellent organizational and communication skills for interfacing with customers and colleagues 
  • Solid working knowledge of Networking Technology
  • Solid working knowledge of computer-based technology and PC applications
  • Customer oriented with experience and knowledge of Service 
  • Occasional travel is required to support customers and field personnel

Use this link to apply directly:
Or email: igork@brainsworkgroup.com
Check ALL our Jobs: http://brainsworkgroup.catsone.com/careers

Keywords: customer, support, service, network, AP, switch, windows, help desk comptia ccna ccent
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