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Director of Client Services (AI Solutions)

Jersey City, NJ · Information Technology
Director of Client Services (AI Solutions)

One of our clients, a Market Research Company that transforms Consumer Packaged Goods (CPG) and Retail Industries into true data driven digital enterprises, is looking for a talented Director of Client Services (AI Solutions)

Permanent (full time) position with excellent compensation package and benefits.

Location: 100% Remote position
Sorry, No H1b Visa Support for this role

Please read the description below and to be considered immediately email your resume to barryr @brainsworkgroup.com 

Director of Client Services (AI Solutions)

  • Act as the primary relationship manager for project delivery between client and company.
  • Understand and document current business functions and processes of company's clients including KPIs and measurements involved, as well as any key challenges or opportunities and specific requirements.
  • Assist with the design and presentation of new processes using company’s business solutions. 
  • Model the benefits to be gained from the implementation of company’s system. This includes creating cost-benefit analysis (CBA) models.
  • Oversee the delivery of company’s business solutions, this includes work performed to:
  • Identify the data sources and specify the transformations needed for the engagement. 
  • Configure and test the client specific instance of the company’s business solution.
  • Execute the solutions on behalf of the client and present results/findings to appropriate business users.
  • Interpret trends or patterns in complex data sets to achieve results

  • 5+ years’ experience in revenue growth management and/or demand and supply chain planning from a global consumer packaged goods firm or global management consultancy
  • Experience in one or more of the following areas: Trade Promotions, Pricing, Assortment, or Supply Planning. 
  • Knowledge of one or more of the following technologies: Data Science, Machine Learning, Natural Language Processing, Ontologies, Business Rules, Business Intelligence.
  • Knowledge of statistics and experience using statistical or BI packages for analyzing large datasets (Excel, R, Python, Power BI, Tableau).
  • Management experience in leading a cross-functional team and working closely with clients. 
  • Experience in a client-facing and consulting role in a software technology environment – ideally utilizing AI technologies.
  • Strong analytical and critical thinking skills: Ability to turn numbers into stories our clients can understand and respond to; ability to interpret data into actionable insights.
  • Strong documentation skills especially in documenting requirements using different approaches such as use cases, activity diagrams, sequence diagrams and state charts, data dictionaries, and class or entity relationship diagrams.
  • Distinctive problem-solving and analytical skills, combined with strong business sense.
  • Experience with Microsoft Office tools (Word, Excel, PowerPoint, Project, and Visio).

MBA or advanced degree

Use this link to apply directly:
Or email: barryr@brainsworkgroup.com
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